An annual subscription includes dashboards and raw data files for CR's testing data, reliability and satisfaction survey data on current U.S. vehicles, ADAS and emerging Active Driving Assistance systems. Additional analyses and day-to-day support are included.
Auto Road Test Insights
Also available: Tires Test Insights
Provides more granularity than CR’s published road test data, plus over 20 unpublished test results on over 240 vehicles, in an analysis-friendly format.
Dashboards plot vehicles by CR category (Large SUV, Small SUV), or customized car segment for further comparison.
Data visualizations help highlight opportunities, gaps to best-in-class, and improvements based on CR trouble spot priorities.
Auto Reliability Insights
Understand relative importance of trouble spots to CR’s Reliability scores
See more specific problems (i.e. subtrouble spots) and analyze consumer verbatims by sentiment to gain greater insight into problem areas.
Provides a comprehensive, industry-wide view of long-term, post-warranty reliability in the U.S. marketplace across 20 model years, based on CR member survey data and consumer verbatims.
Auto Satisfaction Drivers
Coming soon: Tires Satisfaction Insights
Provides a comprehensive, industry-wide view of owner satisfaction in the U.S. marketplace across 11 model years, based on CR member survey data. Searchable consumer verbatims with sentiment analysis deliver greater insight into infotainment and other areas.
Data visualizations highlight impact of Reliability ratings on Overall Satisfaction scores, plus importance of drivers of Satisfaction.
Allows for search by specific infotainment system name and infotainment task to determine what parts of the infotainment/human-machine interface are most frustrating to consumers.