Auto

An annual subscription includes dashboards and raw data files for CR's testing data, reliability and satisfaction survey data on current U.S. vehicles, ADAS and emerging Active Driving Assistance systems. Additional analyses and day-to-day support are included.  

Data Sets

Delivers more granular data behind CR’s published test and performance ratings for most autos sold in the U.S. Explore
Offers a comprehensive, industry-wide view of long-term product reliability in the U.S. marketplace based on CR member surveys. Explore
An add-on to Reliability Insights, offers a comprehensive, industry-wide view of long-term owner satisfaction based on CR member surveys. Explore

Analyze perceptions and satisfaction of various ADAS features based on CR member surveys. 

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Tires Test Insights also available. Tires Satisfaction Drivers coming soon. Contact us to learn more.

Auto Road Test Insights

Also available: Tires Test Insights

Access unpublished, more-granular data

Provides more granularity than CR’s published road test data, plus over 30 unpublished test results on over 240 vehicles, in an analysis-friendly format.

Benchmark to best-in-class with more precision

Dashboards plot vehicles by CR category (Large SUV, Small SUV), or customized car segment for further comparison.

Identify opportunities based on CR priorities

Data visualizations help highlight opportunities, gaps to best-in-class, and improvements based on CR trouble spot priorities.

Auto Reliability Insights

Identify opportunities based on CR priorities

Understand relative importance of trouble spots to CR’s Reliability scores

Gain further insight into consumer problem areas

See more specific problems (i.e. subtrouble spots) and analyze consumer verbatims by sentiment to gain greater insight into problem areas.

Understand long-term product reliability

Provides a comprehensive, industry-wide view of long-term, post-warranty reliability in the U.S. marketplace across 23 model years, based on CR member survey data and consumer verbatims.

Auto Satisfaction Drivers

Coming soon: Tires Satisfaction Insights

Gain further insight into consumer preferences

Provides a comprehensive, industry-wide view of owner satisfaction in the U.S. marketplace across 11 model years, based on CR member survey data. Searchable consumer verbatims with sentiment analysis deliver greater insight into infotainment and other areas.

Understand the impact of reliability issues

Data visualizations highlight impact of Reliability ratings on Overall Satisfaction scores, plus importance of drivers of Satisfaction.

Dig deeper into infotainment issues

Allows for search by specific infotainment system name and infotainment task to determine what parts of the infotainment/human-machine interface are most frustrating to consumers.

ADAS Satisfaction Survey Data

Understand consumer perceptions of ADAS—competitive view
Gain further insight into consumer perceptions of ADAS
Examine differences by ADAS type