Subscription Offerings
Products & Services
Products & Services Overview
An annual subscription to CR Data Intelligence delivers more granular insights from CR’s rigorous and unbiased expert testing data, and CR’s robust consumer survey data on product reliability, satisfaction, and usage. Learn how to better serve consumers by creating higher quality, better-performing, safer, and more relevant products.
Autos
Auto Road Test Insights
Auto Reliability Insights
Auto Satisfaction Drivers
Appliances
Appliances Lab Test Insights
Delivers granular insights and data behind Consumer Reports published lab-test and performance ratings for most appliances sold in the U.S. This annual subscription provides additional unpublished test results and more context in an analysis-friendly format. Newly tested models are added monthly.
Categories currently available: Cooking (cooktops, ranges, wall ovens), Dishwashers, Dryers, Refrigerators, Washers.
Appliances Reliability Insights
Offers a comprehensive industry wide view of brand reliability of various major home appliance categories in the U.S. marketplace based on CR member surveys. Core measures include five-year predicted problem rates, and more specific problem area rates by brand and various product filters (e.g., features, usage, price band, purchase year, etc.). The offerings include competitive information and other benchmarks (e.g., industry average, cohort average and best-in-class models). Sample sizes for each product category typically range from 50,000 to over 100,000 responses/survey.
Categories currently available: Cooking (cooktops, ranges, microwaves, wall ovens), Dishwashers, Dryers, Refrigerators, Washers.
Appliance Satisfaction Drivers
Provided as an add on to Reliability Insights, Appliances Satisfaction Drivers dives into the likelihood to recommend an appliances brand based on previous experience. Appliances satisfaction data provides the relative impact of reliability issues with a specific appliance on overall satisfaction with the brand.
Categories currently available: Cooking (cooktops, ranges, microwaves, wall ovens), Dishwashers, Dryers, Refrigerators, Washers.

Electronics
Electronics Lab Test Insights
Delivers granular insights and data behind Consumer Reports published lab-test and performance ratings for most of the electronics products sold in the U.S. This annual subscription provides additional unpublished test results and more context in an analysis-friendly format. Newly tested models are added monthly.
Categories currently available: Televisions.
Electronics Reliability Insights
Offers a comprehensive industry wide view of brand reliability of various major electronics product categories in the U.S. marketplace based on CR member surveys. Core measures include five-year predicted problem rates, and more specific problem area rates by brand and various product filters (e.g., features, usage, price band, purchase year, etc.). The offerings include competitive information and other benchmarks (e.g., industry average, cohort average and best-in-class models). Sample sizes for each product category are typically over 100,000 responses/survey.
Categories currently available: Smartphones, Televisions.
Electronics Satisfaction Drivers
Provided as an add on to Reliability Insights, Electronics Satisfaction Drivers dives into the likelihood to recommend an electronics brand based on previous experience. Electronics satisfaction data provides the relative impact of reliability issues with a specific electronic product on overall satisfaction with the brand.
Categories currently available: Smartphones, Televisions.