Products & Services

Subscription Offerings

Products & Services

Autos
Appliances

Products & Services Overview

An annual subscription to CR Data Intelligence delivers more granular insights from CR’s rigorous and unbiased expert testing data, and CR’s robust consumer survey data on product reliability, satisfaction, and usage. Learn how to better serve consumers by creating higher quality, better-performing, safer, and more relevant products.

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Autos

Auto Road Test Insights

Delivers more granular insights into CR's published road-test data for 97 percent of vehicles sold in the U.S. CR’s analysis-friendly format includes additional unpublished test results and more context. Over 50 new vehicles are tested throughout the year, with new models being added monthly. Annual subscription options include access to specific industry models with unnamed competitive benchmarks, or across-industry access.
Understand opportunities for closing the gap to best-in-class and car segment average.
Inform competitive benchmarking with greater precision.
Access over 20 additional test results—including avoidance confidence, sporty driving, turning circle, and braking modulation—that contribute to each model’s composite score.

Auto Reliability Insights

Offers a comprehensive industry-wide view of long-term reliability in the U.S. marketplace. With approximately 400,000 drivers providing reliability data on nearly 500,000 vehicles annually, CR is in a unique position to deliver consumer insights into 350-plus unique car models across 18 model years.
Validate product quality and safety priorities with credible third-party data by benchmarking reliability and problem areas against industry and car segment averages, as well as against specific competitive models.
Gain reliable consumer feedback.
Deeper comprehension of recent CR ratings and reviews.
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Appliances

Appliances Testing Insights

Benefit from user-friendly interactive data tools for analysis of lab-test and performance evaluation for all U.S. models with competitive benchmark data. Test results are measured in units, providing quarterly updates of newly tested published models. Annual subscription options include access to specific models with unnamed competitive benchmarks, or across-industry access. Categories currently available: dishwashers, dryers, ranges, refrigerators, and washers.

Use expert test data to validate or inform the competitive models to benchmark against.
Gain a better understanding of opportunities for product improvement based on CR expert lab tests and ability to see gaps vs. competition and best-in-class models.
Analyze test results in a more interactive fashion.

Appliances Reliability Insights

Offers a comprehensive industry wide view of brand reliability of various major home appliance categories in the U.S. marketplace based on CR surveys. Core measures include five-year problem rates, and more specific problem rates by brand and various product filters (e.g., features, usage, price band, purchase year, etc.). The offerings include competitive information and other benchmarks (e.g., industry average, and best-in-class and worst-in-class models). Categories currently available: dishwashers, dryers, ranges, refrigerators, and washers.

Validate product-quality priorities by benchmarking reliability and problem areas against industry averages, as well as against specific competitive brands.
Gain reliable consumer feedback.
Better understand CR ratings and reviews.